Refund policy
- 48-Hour Return Window
We offer a 2-day (48 hours) return window from the time your order is delivered. To be eligible for a return, you must initiate the request within 48 hours of receiving the package. After this period, we unfortunately cannot offer you a refund or exchange.
2. Condition for Returns
Returns are only accepted for:
Manufacturing defects or printing errors.
Wrong product/size sent by our team.
Damage occurred during transit.
3. Exclusion for Self-Inflicted Damage
We do not accept returns for any products that have been damaged by the customer. This includes, but is not limited to:
Damage caused by incorrect washing or ironing.
Tears, stains, or marks caused after delivery.
Wear and tear from use.
Change of mind or "buyer's remorse" (as these are custom-made items).
4. Mandatory Documentation
To process any return or refund, all original bills and invoices are strictly necessary. We cannot verify your purchase or process a claim without the physical or digital invoice provided at the time of delivery.
5. How to Initiate a Return
If you receive a defective item, please follow these steps within 48 hours:
Return the product by our website.. with the reasons of return
6. Refund Process
Once your return request is inspected and approved, we will process your refund or send a replacement. Approved refunds will be credited back to your original payment method within several business days.
Note: As a Print-on-Demand business, we print every shirt/item specifically for your order. Please double-check your size and design choices before finalizing your purchase.